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Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Great location
Friendly staff
Cleanliness issues
Limited dining options
6.8/10
Nice
Rooms
7.2
Location
9.5
Service
6.8
Dining
5.0
Guest reviews
6.8/10
based on 10 reviews
8.1
8.1/10based on 150 reviews
Henry
United States,
August
2024
6.6/10
I had a mixed experience at this hotel. The location is perfect, just a stone's throw from Dongmen Market and lots of eateries, which I loved. The staff were friendly and helpful, especially with communication for taxi rides. However, the cleanliness of the room left something to be desired, and the breakfast options were quite limited, making it hard to have a varied meal every day. Overall, it’s decent for the price, but there are some areas that could definitely use improvement.
Rooms
6.0
I was allocated room 302, and while it was cozy, it wasn’t as clean as I had hoped for.
Service
8.0
The staff were friendly and attentive, helping with navigation and even providing cards in Chinese for taxi drivers, which was a plus.
Location
9.0
The hotel has a great location, just around the corner from the bustling Dongmen Market, with many shops and food options nearby.
Dining
5.0
I wasn't impressed with the dining; it was quite limited, and I ended up going to a nearby McDonald's for breakfast instead.
Facilities
6.0
The facilities were okay, but nothing special stood out during my stay.
Great location
Cleanliness issues
Michael
United States,
August
2024
6.8/10
The hotel is situated in an excellent location right in the middle of Dongmen, making it super convenient for shopping and grabbing a bite to eat. The rooms are spacious and generally clean, but I did notice some leftover items from previous guests. While the staff was friendly, communication could be a bit challenging since English wasn't widely spoken. Overall, it's a decent choice but could use some improvements in cleanliness and service quality.
Rooms
7.0
The rooms are spacious and generally clean, offering good comfort despite a few cleanliness issues from the previous guest.
Service
6.0
While the staff was friendly and helpful, their limited English proficiency made communication a bit difficult.
Location
10.0
The hotel has a fantastic location, just around the corner from Lao Jie subway station and right beside the bustling Dongmen shopping street.
Dining
5.0
The dining options were pretty average, with a mix of Western and Chinese dishes, but nothing particularly impressive.
Facilities
6.0
The hotel provides basic facilities, but there’s definitely room for improvement to make the stay more enjoyable.
Don
United States,
June
2024
7.2/10
I had a decent stay at this hotel. The location is fantastic, just a short walk to great shopping spots and the metro station. While the rooms were comfortable and clean, the lack of a hair dryer was a bit of an inconvenience. The service was hit or miss due to language barriers, making communication challenging. Overall, it’s good value for money given the price, but it’s not ideal if you rely on fluent English-speaking staff.
Rooms
8.0
The rooms were clean and comfortable, though I noticed the absence of a hair dryer, which was a bit inconvenient.
Service
6.0
The staff were friendly and helpful, especially the bellboy during my late check-in, but the language barrier made communication really difficult.
Location
10.0
The location is fantastic! It’s just a short walk to Dongmen shopping area and the Lao Jie Metro station, making it super convenient.
Dining
5.0
The dining options were pretty limited and the staff struggled with English, which made it hard to get what I wanted. It was okay for a couple of mornings but not for five days in a row.
Facilities
7.0
I didn’t get a chance to use many facilities, but from what I saw, they seemed to be basic and sufficient for a short stay.
Walter
United States,
June
2024
6.8/10
The hotel had its ups and downs. I loved the great location, being near the Dongmen shopping area. The rooms were clean and spacious but felt a bit dated, and the service varied quite a bit. The dining options were decent for a quick meal, though I would recommend exploring outside for better choices. Overall, it was a decent value for money considering the proximity to amenities.
Rooms
7.0
The rooms were clean and spacious, featuring large beds. However, they felt a bit old and lacked a fridge.
Service
5.0
Service was hit or miss; some staff were quite rude, but I did find the bellboy very helpful.
Location
9.0
The location is fantastic, right by the Dongmen shopping area and within walking distance to many restaurants.
Dining
6.0
Dining was so-so, with mainly Asian fare available. It was okay for a quick bite but not memorable, better to eat outside.
Facilities
7.0
The hotel had basic facilities but nothing particularly outstanding. Still, everything was generally maintained well.
Anne
United States,
May
2024
6.2/10
I had a decent stay at the hotel, which was conveniently located near the metro station and a lot of eating options. The rooms were spacious and clean, but the bathroom could use some updates. The service was helpful, although there were some communication challenges. Dining was quite limited, and I wouldn't recommend the breakfast after a few days. Overall, it was a mixed experience, but the location makes it worth considering.
Rooms
7.0
The rooms were spacious and clean, but the bathroom felt a bit dated.
Service
6.0
The staff were courteous and informative, but their English skills weren't up to par with what I expected.
Location
9.0
The hotel is right at the exit of Liu Jiang metro station, making it super convenient with plenty of eateries around.
Dining
5.0
The dining options were very limited, which made breakfast a bit repetitive after a few days.
Facilities
5.0
The hotel had basic facilities, but nothing stood out as exceptional.
Roger
United States,
May
2024
7.4/10
I had a pleasant stay at this hotel, which is conveniently located right next to the subway entrance and a bustling shopping district. The rooms were clean and offered great value for under $40, making it a hip choice for travelers. The staff was friendly and helpful, but there's definitely room for improvement in their English communication skills. While the dining options were decent, they didn’t quite meet my expectations, especially for vegetarians.
Rooms
8.0
The rooms were clean and had a modern design, although the facilities seemed a bit aged. For the price of under $40, it was a fantastic deal, and I'll definitely return to this hip hotel on my next trip to Shenzhen.
Service
7.0
The staff was friendly and tried to be very helpful, particularly if you could communicate in Mandarin. They provided useful information about food and shopping, and it was great that they accepted international credit cards. However, their English skills could use some improvement.
Location
10.0
The hotel is perfectly located next to the Dongmen shopping area and very close to the subway entrance, making it super convenient for getting around the city. I appreciated how smoke-free the environment was.
Dining
5.0
The dining options were just average, with a mix of Western and Chinese foods. While I did enjoy some vegetarian couscous, overall, I think they could expand the menu and improve the quality, especially for vegetarian options.
Facilities
7.0
Facilities were decent, but nothing particularly stood out. The hotel felt modern in some aspects but also showed age in others.
David
United States,
May
2024
6.6/10
The hotel is located at the edge of the Dongmen shopping street, which makes it quite convenient for shopping and dining. However, the rooms were a bit dated and had a musty odor, which wasn't ideal for my stay. The service was friendly but could use improvement as staff seemed uncertain at times. Overall, it offers decent value for its location, but some areas definitely need a refresh.
Rooms
6.0
The rooms were a little musty and dated, typical of hotels in this star class. They could use better air circulation.
Service
7.0
The staff was friendly and spoke English, which was a plus, but they often seemed unsure about certain requests.
Location
9.0
The location is fantastic, right next to the Dongmen shopping area and very close to the subway, making it super convenient for getting around.
Dining
5.0
The dining options were quite limited, mostly Chinese, which was okay for a couple of mornings but not ideal for an entire stay.
Facilities
6.0
The hotel had basic facilities but nothing too special that stood out to me during my stay.
Jerry
United States,
May
2024
7.2/10
I had a decent stay overall. The hotel is centrally located in the main shopping area, making it super convenient for food and shopping. The rooms were spacious but had an aged feel, needing some renovations. The service was excellent, with friendly staff always eager to help. However, the dining options were somewhat limited and could use improvement.
Rooms
6.0
The rooms were spacious but felt a bit outdated, with an old carpet smell and some refurbishment needed on the surfaces.
Service
9.0
The staff was incredibly helpful, especially the bell boy who assisted me during my late check-in.
Location
10.0
The location is fantastic, right in the heart of the shopping district and close to the metro, making it easy to explore the area.
Dining
5.0
The dining options were mostly Chinese and while they were okay, I felt there could be more variety.
Facilities
6.0
Facilities like dry cleaning and housekeeping were available;
Joe
United States,
May
2024
8.0/10
I had a mixed experience at this hotel. The location was fantastic, right in the heart of Dongmen shopping, and the rooms were clean and comfortable, making for restful nights. However, the dining options were a bit limited and could get repetitive during a longer stay. Overall, it’s convenient and decent value for money, especially with the great location.
Rooms
9.0
The rooms were clean, and the beds were incredibly comfortable, providing a great night's sleep. I had to request a room change initially, but the reception staff handled it smoothly within 20 minutes.
Service
9.0
The staff here were super helpful and friendly, always ready to assist with any requests.
Location
10.0
The location is simply unbeatable—right in the bustling Dongmen shopping district with endless options for food and shopping just a short walk away.
Dining
5.0
Dining was a bit of a letdown. The buffet had limited choices and felt repetitive after a few days, though it was affordable at only 30 RMB per person.
Facilities
7.0
The hotel had decent amenities, though nothing particularly stood out. Everything was functional.
William
United States,
April
2024
6.8/10
I had a mixed experience at this hotel. The location was fantastic, right in the heart of shopping and close to public transport. The rooms were really spacious and nice, but the service left me wanting more; the staff didn’t seem very professional in helping with my taxi situation. The dining options were a bit limited, making it hard to eat the same breakfast every day. Overall, there’s great potential here, but a few areas need improvement.
Rooms
8.0
The rooms were huge and very nice, offering a comfortable stay.
Service
5.0
The service was a bit frustrating as the staff didn’t assist with my taxi request and seemed more focused on pushing their own transport service.
Location
9.0
The location was excellent, just steps away from a major shopping area and close to the subway, which made getting around really convenient.
Dining
5.0
The dining options were quite limited, which was disappointing for a longer stay. It was okay for a few days, but not great for five.
Facilities
7.0
While I didn't make use of many facilities, the hotel had a decent setup that looked inviting.